Refund and Returns Policy

RETURNS POLICY

Please feel free to email us at hello@estiecraftshop.com about returning your purchase within 10 days of receiving it. Kindly ensure the product is returned unused and in its original condition. Once the return has been received by us we will refund you via EFT. Courier fee for returns will be for your own account.

EXCHANGE POLICY

Please feel free to email us at hello@estiecraftshop.com about an exchange of your purchase within 10 days of receiving it. Kindly ensure the product is returned in its unused, original condition. Once the return has been received by us we will send you the replacement via courier. Courier fee for exchanges will be for your own account.